Product discovery means talking to your customers. PMs often reach out to sales & marketing to tap into their current or prospective customers. Often, these departments push back, afraid that your questions will be a nuisance, or worse, will lead to revenue loss. How do you tackle these fears and establish a healthy relationship with the sales and marketing departments? (
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Blocked from Talking to Your Customers?
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Product discovery means talking to your customers. PMs often reach out to sales & marketing to tap into their current or prospective customers. Often, these departments push back, afraid that your questions will be a nuisance, or worse, will lead to revenue loss. How do you tackle these fears and establish a healthy relationship with the sales and marketing departments? (